Big Baazi Privacy Policy

Please be aware that any references in this privacy statement to “Big Baazi,” “We,” “Us,” or “Our,” as the context dictates, refer to White Star B.V., the company in charge of running the website, and/or to any member of the group of companies to which it belongs, as the situation dictates.

Big Baazi is dedicated to safeguarding the personal data that our gamers have given to us. We safeguard your personal data in compliance with all relevant legal requirements.

The Terms and Conditions of Big Baazi include this Privacy and Cookie Policy as an integral part.  

Any information that we obtain about you or that you voluntarily supply to us will be processed by Us in accordance with the terms of this Privacy Policy and any other agreements to which it is referenced. To better understand Our perspectives and practices regarding your personal data and how We will treat it, please carefully read the following. You agree to and accept the practices outlined in this Privacy Policy by using the Website.

The English language version of Our Privacy Policy will always prevail over any presentation of this policy in a language other than English. Any other language versions are only translations provided for your convenience.

At any moment, we retain the right to change this privacy statement. When necessary, you will be requested to confirm your acceptance of this Privacy Policy each time you try to visit the Website in the future. Any modifications We make to Our Privacy Policy in the future will be announced on this page. Additionally, make sure to often check back to see any additions or modifications to Our Privacy Policy.

Personal Information

Personal information is anything that may be used to identify a specific person, such as their first and last names, date of birth, home or other physical location, email, phone number, picture, or other kind of contact information. When you fill out forms on the website or communicate with Us in any other way—by phone, email, or otherwise—you might be required to give Personal Information.

Personal information could comprise, but not be limited to, details you give us when you register to use Our Website, participate in a contest or campaign, respond to surveys, get in touch with our Customer Support team, and/or report an issue with Our Website. Your name, address, phone number, email address, financial information, credit card information, personal description, and photo are just a few examples of the data you might give us.

Furthermore, when you interact with the Website, Our servers maintain an activity log that is specific to you and records certain administrative and traffic information, such as your activity on the Website, games played, session lengths, financial transactions, play limits set, language preferences, other account preferences, and reports of software crashes. The provision and caliber of the services offered by the Website depend on this information. On the Website, we never gather Personal Information about you without your consent.

Your personal data, including Personal Information, is collected, stored, used, and disclosed in accordance with all relevant laws and generally accepted industry best practices.


Cookies are used on our website to separate you from other visitors. This enables Us to make the Website better while also assisting Us in giving you the greatest browsing experience possible.

You can decide whether to accept or reject cookies. Most web browsers allow cookies by default, but you can typically change your browser’s settings to deny cookies if you’d prefer. Most browsers’ “Help” menus will explain how to disable cookies altogether, make the browser alert you when new cookies are received, and prevent it from accepting new ones in the first place. You might not be able to use all of Our Website’s interactive features if you decide to reject cookies.

Use of Personal Information

  • The data we have about you, including Personal Information, is used for the following purposes:
  • fulfill Our duties under any contracts we may have with you, as well as to give you the information, goods, and services you request from Us;
  • give you details about our other services that are comparable to those you have already used, inquired about, or expressed interest in;
  • give you information on products or services we believe you’d be interested in, or allow carefully chosen third parties to do so;
  • permit and aid Big Baazi in adhering to legal and regulatory requirements in order to preserve the integrity of the company’s operations;
  • inform you of modifications to Our service; and
  • to guarantee that information from Our Website is displayed on your computer or device and for you in the most effective way possible.

Any telephone, email, or other communication that we have with you may be observed, recorded, saved, and used by us for training, preventing fraud and/or crime, and enhancing the level of our customer service, among other things.

Disclosure of Personal Information

You acknowledge and agree that We may disclose your personal information to the following parties:

  • any individual or entity that is a part of Our group, which includes Our subsidiaries, our ultimate holding company, and all of its direct and indirect subsidiaries; and
  • chosen outside parties, including:
  • partners in business, vendors, and subcontractors for the execution of any agreement We engage into with you;
  • advertisers and ad networks who need the information to choose and show you and others relevant advertisements.
  • analytics and search engine service providers who help Us optimize and develop Our Website; and when it’s a need for Us to engage into a contract or continue our relationship with you, we may use credit or reference agencies to verify your personal information.

Additionally, if allowed or required by law, We may divulge your personal information to regulatory bodies, law enforcement agencies, and/or other third parties.

Retention of Personal Information

Big Baazi collects personal information, which is kept on file in compliance with current law and Our records keeping rules as they may be updated from time to time. Unless and to the extent necessary to be preserved by any ongoing legal and/or regulatory responsibilities, records containing Personal Information are securely deleted in line with Our information security policies after any applicable retention time for those data has passed. Big Baazi will use commercially reasonable efforts to maintain the accuracy, completeness, and currency of the personal data it has in its possession or under its control throughout the retention period. Any updates or adjustments you would like to make to your personal information should be sent to [email protected].

To safeguard any personal information in our possession or under our control, we have put in place industry-standard physical, administrative, and technological security measures. You consent to Us storing and processing your Personal Information by providing Us with your personal information. Big Baazi will take whatever steps are reasonably required to protect your data and to ensure that it is handled legally, securely, and in accordance with this privacy statement. These steps may include, but are not limited to, entering into written data processing agreements with any third party that may be asked to process data on Our behalf.

Unfortunately, internet-based information transfer is not entirely secure. Despite our best efforts, We cannot ensure the security of your personal information provided to the website; any transfer is done at your own risk. After receiving your information, We will endeavor to prevent unauthorized access by following tight protocols and implementing security features.

Registration of User Accounts

We will obtain certain identifying, demographic, and contact information from you when you create an account with Big Baazi. This data will be used to manage your account while you use Our products and services, to verify your registration eligibility, and for fraud prevention and legal compliance measures. The device you use to register with Big Baazi will also be checked to make sure it is not situated in a country or region from which Big Baazi has banned or attempted to restrict access to its goods and services.

To help verify your identity, better understand you, and make sure you are not a politically exposed person, someone who has been sanctioned, or another person with whom We shouldn’t be doing business, We may share some of the information you provide at registration with reputable third parties.

Your User Rights

You can request that we stop using your personal information for marketing reasons. If we want to use your data for such purposes or if we intend to disclose your information to any third parties for such reasons, we will typically let you know (before collecting your data). By modifying your settings in the website’s “My Account” section, you can exercise your right to stop such processing. Additionally, you can at any time make use of the right by getting in touch with Us at [email protected]. The legality of any data processing done by Us or on Our behalf prior to Your consent being withdrawn is unaffected by Your withdrawal of consent.

Links to and from the websites of Our partner networks, suppliers, advertisers, and affiliates may occasionally be found on Our website. Please note that these websites have their own privacy policies and that We do not accept any responsibility or obligation for these policies if you click on a link to one of these websites. Before providing any personal information to these websites, please review these policies.

International Data Transfer

The information that We gather from you will be processed by people who work for Us or one of our suppliers and transferred to, stored, and processed in locations other than the country or territory in which you reside. This comprises personnel working on completing your requests and offering support services, among other things.

Big Baazi will take all reasonable measures to ensure that your data is handled securely and in accordance with this Privacy Policy at all times. These measures may include, but are not limited to, entering into written data processing agreements with Our suppliers, as necessary, to require them to adhere to the protections provided to your personal data by any and all applicable laws.

Third Party Mergers

We reserve the right to disclose the Personal Information and any other information you have provided through the Website to prospective and subsequent business and merger partners in the event that We should ever file for bankruptcy, become insolvent, be acquired by a third party, merge with a third party, sell all or part of Our assets, or transfer substantially all or part of Our relevant assets to a third party.

Access to Information

You have the right to request access to and portability of your data (as appropriate), as well as the ability to correct, delete, and limit the use of your personal data. You also have the right to object to the processing of your data if it is done with your consent and the right to withdraw that consent if processing is done with your consent. These rights may be exercised in compliance with any applicable laws that may occasionally be in existence. Large access requests might have to pay a fee so that We can cover our costs of giving you access to all of the information we have on file about you.

Complaints and Inquiries

By using the procedure outlined below, you can address any objections or questions you may have about how We handled your personal data.

Please send a detailed email with your complaint or inquiry to [email protected] in the first instance. Once they get your complaint or inquiry, our customer support team will make every effort to answer within 7 days;

If Our Customer Support team has not resolved your complaint or inquiry to your satisfaction, you may ask that the matter be escalated to Our Data Protection Officer, who will look into your case and try to get back to you within 14 days. Please be aware that the Data Protection Officer may not be able to reply immediately to inquiries or concerns that have not previously been sent to Our Customer Support staff;

If you are unsatisfied with Our Data Protection Officer’s response, you have the option of taking your complaint or inquiry to the appropriate regulatory authority.

You can reach our dataprotection officer by sending an email to [email protected].

Privacy Breaches

Your personal data’s privacy is extremely important to Us, and We are committed to doing everything in Our power to stop and/or limit the access that third parties can have to your Personal Information and other data Privacy Breach.

Because no system is 100% secure and privacy breaches are always a possibility, we are committed to working with the appropriate regulatory bodies and law enforcement agencies to reduce the severity of any such breach and its potential effects on those affected.

You should notify Us right away if you become aware of or suspect a breach of the privacy of another person by sending an email to [email protected]

If a privacy breach occurs, we’ll adhere to our “Incident Breach Management Plan”:

  • We’ll safeguard the impacted parties’ accounts on our website and let them know there may have been a privacy breach;
  • We shall report the Privacy Breach to the appropriate regulatory authorities and provide a summary of our early findings;
  • We will internally look into the circumstances behind the privacy breach and report our findings to the appropriate regulatory bodies, as well as to individuals impacted when remediation or risk mitigation measures on their part are necessary;
  • We will provide assistance to the applicable regulatory authorities with their own inquiries, privacy breach management strategies, and the handling and application of any findings and recommendations resulting from a privacy breach investigation or review;
  • We shall assist and support any other regulatory bodies, as well as law enforcement organizations, in their investigations into any privacy breaches; and
  • Any corrective steps found to be required to stop similar Privacy Breaches from happening again will be put into place right away.

We would implore you to take the following actions in order to lessen the dangers of a privacy breach and the risk of being affected by one:

  • Choose a password that is at least as secure as the one required by our security regulations;
  • Never provide anyone else your website login information;
  • Never keep your website login information on paper;
  • the password you use to access the website should be changed periodically;
  • Check for viruses, spyware, and ransomware on any devices you use to visit the website on a regular basis;
  • Never leave your devices alone or in the hands of anyone other than trusted third parties;
  • Never use an unsecure or “open” network to access the website;
  • Never use a computer terminal that is available to the public or a device that belongs to a third party to access the website;
  • Always use two-factor authentication to access the website when it’s possible; and
  • Always feel free to object to any request for information that doesn’t sit well with you.


[email protected] is the best place to direct any inquiries, complaints, or requests regarding this privacy statement.    

To get in touch with our data protection officer, send an email to [email protected].